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Protection of Personal Data

PERSONAL DATA PROTECTION

Personal information is not collected without your knowledge but is voluntarily provided by you.
Personal information is not transferred to third parties and is not used for purposes other than those intended.
By “personal data”, we mean any information collected and recorded in a format that allows you to be personally identified,
either directly (e.g. name) or indirectly (e.g. phone number), as a natural person.

Before providing us with this information, we recommend that you read the remainder of this document describing our policy
regarding the protection of our customers’ privacy.

1. WHAT PERSONAL DATA IS COLLECTED?

As a customer of LA VERRIERE, we may ask you for information about yourself and/or your family members, such as:

  • Contact details (last name, first name, telephone number, email address);
  • Personal information (date of birth, nationality);
  • Information about your children (first name, date of birth, age);
  • Credit card number (for transaction and reservation purposes);
  • Loyalty program membership number (LA VERRIERE or partner programs);
  • Arrival and departure dates;
  • Preferences and interests (smoking or non-smoking, preferred floor, bedding type, newspapers, sports, cultural interests);
  • Questions or comments during or after a stay.

Information relating to persons under 18 years of age is limited to their last name, nationality and date of birth and may
only be provided by an adult. If personal data has been transmitted without authorization, you may contact us to request
its deletion.

We do not voluntarily collect sensitive data (racial or ethnic origin, political opinions, religious beliefs, health data,
sexual orientation). Where required to provide specific services, such data may be collected only with your prior consent
and in accordance with applicable laws.

2. WHEN IS PERSONAL DATA COLLECTED?

  • Accommodation reservations;
  • Check-in and payment;
  • Requests, complaints and disputes;
  • Loyalty program registration;
  • Customer satisfaction surveys;
  • Online contests or games;
  • Newsletter subscriptions;
  • Third-party sources (travel agencies, tour operators, reservation systems);
  • Website usage (IP address, cookies);
  • Online forms and social media interactions.

3. PURPOSES OF DATA COLLECTION

  • Fulfilling contractual obligations to customers;
  • Managing reservations and legal accounting documents;
  • Managing customer stays and services;
  • Improving products and services;
  • Personalizing offers and communications;
  • Managing loyalty programs and customer relationships;
  • Producing statistics, analysis and reporting;
  • Ensuring website security and fraud prevention;
  • Complying with legal and regulatory obligations.

4. ACCESS TO PERSONAL DATA BY THIRD PARTIES

a. Within LA VERRIERE

  • Authorized staff;
  • Reservation services;
  • IT services;
  • Marketing and commercial services;
  • Medical or legal services when applicable.

b. Service Providers and Partners

  • IT subcontractors, call centers, banks, credit card issuers, external advisors;
  • Commercial partners for personalized offers, subject to your right to object.

c. Public Authorities

Personal data may be disclosed to authorities when required by law or as part of a legal investigation.

5. DATA SECURITY

LA VERRIERE implements appropriate technical and organizational measures to protect personal data against loss,
unauthorized access or disclosure. Credit card transactions are secured using SSL encryption technology.

6. COOKIES

Cookies are used to improve website performance, navigation and security. You may block or delete cookies via your browser
settings, though some functionalities may be limited.

Google Analytics advertising features (remarketing) are enabled. You may disable these features through Google’s advertising
preferences manager.

7. ACCESS, MODIFICATION AND DELETION

You have the right to access, rectify, modify or delete your personal data and to object to its processing.
Requests may be sent by email or post:

Email: restaurantlaverriere@free.fr
Subject: MY PERSONAL DATA

Postal address:
LA VERRIERE
26 Rue de la Saussiere
92100 BOULOGNE-BILLANCOURT

For security reasons, proof of identity may be required. Requests will be processed as quickly as possible in accordance
with applicable law.

8. QUESTIONS AND CONTACT

For any questions regarding this personal data protection policy, please contact the department responsible using the
contact details provided above.